CPACharge provides two easy ways for you to return a client payment. For same day returns, void a payment entirely. If more than a day has passed, the refund function lets you reverse payment with just a click.
How It Works
Return client funds in a snap
Whether you’re voiding a payment or issuing a refund, CPACharge provides the tools you need to manage your transactions.
Void a transaction
To return a payment the same day a transaction was run, you can easily void it. Voiding simply cancels a transaction and will save you any processing fees or percentage rate based on the dollar amount that was run.
Issue a refund
After one day, you can issue a refund, for the full client payment or a partial amount, for up to six months from the time the transaction was run. Funds are easily returned to the cardholder based on the original transaction.
Reconcile with ease
If you issue a client refund, the refunded amount is reported and linked to the original payment in your CPACharge account to establish a clear payment history and updated balance.